SHIPPING INFORMATION

Please do not hesitate to contact us directly via email: contact@sontrava.com

may you have any kind of queries regarding the shipments.

We are here to help.

 
 

 

DELIVERY

Delivery takes place via one of the main delivery providers (UPS or DPD), a subsidiary of the Poczta Polska.

The delivery time within Poland is 2 – 4 working days. The delivery time for other countries within EU can be up to 6 days. Please note, it can take longer for the shipping worldwide, depending on the castoms terms. The delivery time will begin on the first working day after the order is placed.

We will send you a tracking number where you can check the delivery time in the email as soon as your order is shipped.

 

 

CUSTOM DUTIES

For deliveries to countries outside of the EU there may be additional duties and fees. These must be borne by you. Please check with your country’s customs office to determine these costs.

 

 

SHIPPING FEES

Poland € 5.00
EU (except Poland) and Switzerland € 12.00
All other countries € 20.00

The shipping fees will be clearly communicated to you in the shopping bag system and on the order page.